#1 In Repair and Maintenance
Proudly serving our customers since 1988!
Fast, Friendly, Reliable, Professional!
Why O’Brien?
Care For Our Customers
Fast, Friendly, Informative
Comprehensive Warranties
Professionally Trained Technicians
Highest-Quality Parts
Live Reps 7 Days a Week
Service All Major Name Brands
Brand Specific Opener Parts
At O'Brien Garage Doors, our top priority is our valued customers! Using the highest quality of products for your peace of mind, we offer fast, reliable, informative repairs and maintenance, and most importantly, stand behind our work! Our technicians will arrive fully stocked to perform your repair on the spot, answer any questions you may have, and help offer guidance. If we don't have what you need, we'll get it ordered!
Frequently Asked Questions
You Asked, We Answered!
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You'll likely see it snapped into at least two pieces. A broken spring often makes a very loud "pop" sound, so if you heard that, it's a telling sign. When a spring breaks, your door will probably only open a few inches—or not at all—and it might even come off its tracks because of the sudden imbalance.
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If your garage door spring is broken, we highly recommend you don't try to open the door. The springs are what do all the heavy lifting, so without them, it puts incredible stress on your opener and could completely wear it out. The door could also come off its tracks because of the uneven weight. Even if your door has two springs and still opens, you'll notice it feels extremely heavy. It's best to call a professional to avoid more damage.
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If your garage door has two springs, it's a good idea to replace them both at once. Since they were installed at the same time, they've gone through the same amount of use they’ve had. If one has broken, the other one is probably not far behind. By replacing both now, you can save yourself from another service call and fee down the road.
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Even if your garage door spring isn't broken, it might be a good idea to replace it. You may want to consider a replacement if the spring is nearing the end of its lifespan or the door feels heavy, as this indicates the springs aren't lifting it properly. While adding tension can temporarily prolong a spring's life, this is often a sign of weakness. The spring will likely break soon after the adjustment—if not during the process of winding it. Replacing a spring before it fails can help you avoid being stranded with a broken door.
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Your garage door should feel light enough for you to lift easily by hand when disengaged from the opener. If it feels heavy, that's a sign your springs aren't doing their job correctly. It's important to have a professional make sure the door is properly balanced, as a heavy door can put tremendous strain on your opener and may cause serious damage to the whole door system.
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If your garage door only opens a few inches or won't lift at all, it's very likely you have a broken spring. While other issues—like a malfunctioning opener or jammed rollers—could be the cause, this is a very common sign of a broken spring.
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If there is not an issue with the door itself, such as a jammed roller, there may be something in the way of the safety sensors, or the sensors themselves are malfunctioning. An adjustment to the sensors or a replacement may be just the fix you need. An adjustment to or replacement of the safety sensors may be just the fix you need.
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Looking to quiet down that noisy garage door? We can help! We'll start with our tune-up, which includes lubricating all the moving parts, tightening hinges and bolts, and checking the safety reversal system. Our comprehensive tune-up often reduces noise. To further reduce noise, you may choose to change your rollers to our steel ball bearing, nylon coated, commercial-grade rollers. One last option would be to change your garage door opener to one of our whisper belt drives.
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Some minor repairs or maintenance like lubricating the door or setting up a new remote are easy enough to handle yourself. But for most repairs, we highly recommend hiring a professional. Garage doors are under incredible tension and pressure, and working on them without the proper training and tools may result in serious injury. It’s always better to be safe and let an expert handle the heavy-duty stuff!
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To help prevent rust on your garage door and its components, we recommend keeping corrosive chemicals and salt away from the tracks and the door itself. While rust may still develop over time, this simple step can significantly prolong the life of your tracks and other crucial moving parts.
Common Repair Services
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If you're looking to improve your garage door's performance without a specific repair in mind, our professional tune-up service is an excellent choice. Our skilled technicians will thoroughly inspect your garage door and lubricate all moving parts, tighten any loose hinges or bolts, and ensure the safety reversal system is functioning correctly. They'll also provide expert advice on proper maintenance and answer any questions you may have. For those looking to further reduce noise, we recommend upgrading to our premium steel ball-bearing, nylon-coated rollers. Another option for a quieter operation is to replace your current opener with our professional-grade, whisper-quiet belt drive opener.
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We understand the importance of a reliable garage door. That’s why we take great care in selecting our spring manufacturers, ensuring we install only high-quality steel springs with superior life cycle ratings. Our technicians arrive with a full stock of standard torsion and extension springs, allowing us to complete most repairs on the spot and get your door working again quickly. For doors that require a specialized spring, we'll get it ordered right away.
Why Timely Spring Replacement is Crucial
If your garage door spring is broken, it's essential to have it replaced promptly by a professional. Continuing to use a door with a broken spring can cause significant damage to the opener and other parts of the system.
Even if your spring isn't broken yet, a door that feels heavy or struggles to lift may need attention. This added stress can seriously damage your automatic door opener. While a spring adjustment might provide a temporary fix, a loss of tension is often a sign that the spring is nearing the end of its life. Often, a spring will break shortly after an adjustment, sometimes even during the process. Replacing the spring before it breaks can save you from being stranded inside or outside your garage at an inconvenient time.
Important Safety Information
Due to the high torque and pressure of the spring system, we strongly advise against attempting this repair yourself unless you have the proper training and tools. This repair can be dangerous and lead to serious injury.
Replacing One or Both Springs
When a garage door has two springs, we always recommend replacing both at the same time. The second spring is typically a similar age and will likely fail soon after the first. Replacing both springs during the same visit saves you the cost of an additional service call and labor fee down the road.
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Did your garage door come off its track? Whether it’s just a little crooked or completely lopsided, we can fix it! We’ll quickly re-spool the cables onto the drums, place all the rollers back into their tracks, and make sure the door is straight. We'll then make any necessary adjustments to the spring and lifting system to ensure everything is properly balanced and your door operates smoothly.
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Is your garage door out of balance? This can show up in a few ways, such as the door not opening and closing completely straight, or it might come crashing down instead of hovering in place when you manually disengage it. Our technicians are fully prepared to assess your door's weight distribution and make all the necessary adjustments to ensure it is perfectly balanced. This helps the entire system run smoothly and prevents unnecessary strain on your garage door opener.
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Whether your garage door is reversing unexpectedly, you need new remotes or a keypad programmed, or the opener's force and limits need adjusting, we can get you taken care of quickly! We carry a wide range of brand-specific parts for brands like LiftMaster Professional, Chamberlain, Genie, and Overhead Door to ensure a reliable repair every time.
When is it Time to Replace Your Opener?
While we can repair most issues, sometimes a replacement is the better option. Consider a new opener if:
The opener is not repairable.
Replacement parts are no longer manufactured.
It's an older unit, and the cost of repairs is starting to add up.
The cost of the repair is close to or more than the cost of a new opener.
You want to upgrade to a quieter model with modern safety and technological features.
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At O’Brien Garage Doors, we specialize in replacing the moving parts that keep your garage door running smoothly and safely. When these parts are in good working order, they prevent the door from coming off its track or causing damage to the door or opener. We carry a full range of high-quality, commercial-grade steel replacement parts, including pulleys, drums, hinges, cables, rollers, springs, and more. Whether your current parts are rusted, brittle, or just worn out from years of use, we have you covered.
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If you have damage to just one section or panel of your garage door, you may not need to replace the entire door! We specialize in panel replacement and can help determine if this is a viable option for you. Schedule an on-site bid, and we'll come assess your door's make, model, size, and color to see if we can get a matching panel ordered and installed for you.
When to Choose a New Door Instead
While panel replacement is often a great solution, a new door might be the better choice if:
More than one section is damaged, making the repair cost close to that of a new door.
The original door has faded over time, and a new panel may not match perfectly.
You'd like to upgrade your door to a different style or improve its insulation.
The make or model of your door is no longer manufactured.
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Are wind, rain, water, or even small critters getting into your garage? This is often caused by gaps in your garage door's bottom or perimeter seals. As long as the gapping isn't due to foundation issues, we can help! We can replace your bottom seal and perimeter vinyl trim to close up those gaps. If the door itself is slightly misaligned, we can also make adjustments to ensure a tight, secure seal all around.
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We specialize in a wide variety of garage door and opener repairs—far more than we could list here! If you're experiencing an issue that wasn't mentioned above, please don't hesitate to reach out with any questions. We'll be happy to help and get you scheduled for service.
